Mwabu is working with BroadReach to develop a bespoke Learning Management System (LMS) to assist in the delivery of training for healthcare workers in the use of the national electronic health records system in Zambia.

The challenge:

Healthcare workers in Zambia are adopting a national electronic health records system, to provide timely information to clinicians at the point of service and assure high-quality and confidential care. But providing training in the new system, to workers who are often based in rural locations without connectivity, is a challenge. To support this transition Mwabu are delighted to work with BroadReach, a health solutions company focused on improving the health and well-being of underserved populations.

Our solution:

The project begins with the development of a bespoke LMS to assist in the delivery of training for healthcare workers in the use of the national electronic health records system, also known as SmartCare. Further developments are to include: development of online proficiency tracking tools to record and track training outcomes, integration of the LMS with SmartCare to track ongoing use of the system and identify further training needs, and increasing the interactivity of the e-learning content. 

Previous classroom-based training and train-the-trainer models have encountered challenges related to staff attrition and high retraining costs. By contrast, e-learning programmes are scalable and make it easy for new staff to self-learn, whilst ensuring quality in training materials. The project is part of the Integrated Decision and Analytics Support Project (IDeAS) consortium led by BroadReach and funded by the Centers for Disease Control and Prevention (CDC).